Retail Sales Associate (seasonal)

$31,200 - $40,622/Yr

New Balance Athletics - Hanover, MD

Part-time - Entry Level

Hanover, MD

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

Retail Sale Associates at New Balance play a crucial role in ensuring the smooth operation of retail stores while providing exemplary customer service. They are equipped with expert product knowledge and utilize effective selling techniques to assist customers throughout the transaction process, positively representing the New Balance brand.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about any promotions we have running.
• Keep the floor always looking its best - neat, organized, and well stocked.
• Make sure items are labeled and price marked properly.
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses.

Requirements

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location).

Nice-to-haves

• Past retail experience preferred, but not necessary.

Benefits

• Comprehensive traditional benefits package including three options for medical insurance, dental, vision, life insurance, and 401K.
• Opportunities for online learning and development courses.
• Tuition reimbursement.
• $100 monthly student loan support.
• Various mentorship programs.
• Yearly $1,000 lifestyle reimbursement.
• 4 weeks of vacation.
• 12 holidays.
• Generous parental leave.
• Temporary associates receive three options for medical insurance, dental and vision insurance, and an associate discount.
• Part-time associates receive 401k, short-term disability, a yearly $300 lifestyle reimbursement, and an associate discount.