Retail Sales Associate, Stanford Shopping Center - Part Time

Bluemercury - Palo Alto, CA

Part-time - Entry Level

Palo Alto, CA

101-250 employees

Health and Personal Care Retailers

About the position

The Beauty Expert at Bluemercury plays a crucial role in enhancing customer beauty experiences through exceptional service and in-depth product knowledge. This position focuses on building strong client relationships, providing tailored product recommendations, and driving sales while maintaining a welcoming atmosphere. The Beauty Expert is also responsible for inventory management and participating in educational workshops to share beauty expertise with customers.

Responsibilities

• Build and maintain strong, personalized relationships with customers.
• Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood.
• Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances.
• Continuously update knowledge on the latest products and trends in the beauty industry.
• Offer tailored product recommendations based on individual client needs, preferences, and skin types.
• Conduct product demonstrations and provide application tips to enhance customer experience.
• Drive sales through effective communication of product benefits and promotions.
• Encourage repeat business by informing customers about loyalty programs and upcoming events.
• Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
• Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
• Collect customer feedback on products and services, providing insights to the management team for continuous improvement.

Requirements

• Proven experience in retail, preferably in the beauty industry.
• Strong interpersonal and communication skills.
• Passion for beauty and staying updated with the latest trends and products.
• Ability to work flexibly, including weekends and evenings.
• High school diploma or equivalent; beauty certification is a plus.
• Self-motivated, stays current and supports operational excellence.
• Resourceful and able to adapt quickly to changing priorities.
• 1-2 years of direct experience is required.
• Advanced authority and expertise in a specific brand is preferred.

Benefits

• An inclusive, challenging, and refreshingly fun work environment
• Empowerment to perform impactful work with tangible results
• Commission and bonus opportunities
• Merchandise discounts and gratis
• Paid time off (PTO) for full time hourly employees
• Coverage across medical, dental, vision, and 401K
• Advancement opportunities and mentorship to grow your career
• Employee Assistance Program (mental health and financial literacy resources)
• Fully Funded education benefits may include 100% of tuition, books, and fees
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities