Macy's - Louisville, KY

posted 7 days ago

Full-time - Entry Level
Louisville, KY
General Merchandise Retailers

About the position

As a Retail Sales Associate at Macy's, you will play a crucial role in delivering exceptional customer service and creating memorable shopping experiences. Your primary focus will be on understanding customer preferences and providing expert assistance with Macy's merchandise and services. You will work collaboratively with your team to meet sales goals while maintaining a positive and inclusive work environment.

Responsibilities

  • Master store products, services, loyalty programs, and Macy's sales systems to assist customers effectively.
  • Develop customer relationships to grow business and expand the client base.
  • Respond to customer requests for additional merchandise or assistance, including using electronic devices for shopping.
  • Assist in locating and pulling merchandise for digital customer orders.
  • Maintain department recovery standards, including the selling floor and fitting rooms.
  • Ensure accurate merchandise pricing and process markdowns in a timely manner.

Requirements

  • No education or experience required, but a focus on customer service is essential.
  • Flexible availability, including days, evenings, weekends, and holidays.

Nice-to-haves

  • Enjoy meeting people and sharing information.
  • Resourceful and adaptable to changing priorities.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Store discount
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