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Macy's - Morrow, GA

posted about 2 months ago

Full-time
Morrow, GA
10,001+ employees
General Merchandise Retailers

About the position

The Retail Sales Associate at Macy's is a vital role focused on delivering exceptional customer service and enhancing the shopping experience for customers in the women's shoes department. This full-time position involves mastering product knowledge, supporting sales initiatives, and maintaining merchandise organization while fostering a welcoming and inclusive environment for both customers and team members.

Responsibilities

  • Master store products, services, loyalty programs, and Macy's sales systems to assist customers effectively.
  • Develop customer relationships to grow business and expand the client base.
  • Respond to customer requests for additional merchandise or assistance, including using electronic devices for shopping.
  • Assist in locating and pulling merchandise for digital customer orders.
  • Maintain department recovery standards, including the selling floor and fitting rooms.
  • Ensure accurate merchandise pricing and process markdowns in a timely manner.

Requirements

  • No education or experience required, but a focus on customer service is essential.
  • Flexible availability, including days, evenings, weekends, and holidays.

Nice-to-haves

  • Enjoy meeting people and sharing information.
  • Resourceful and adaptable to changing priorities.
  • Ability to handle electronic devices with ease.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Store discount
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