Retail Sales Associate

$27,040 - $31,200/Yr

Modchic - Sugar Land, TX

Part-time,Full-time - Entry Level

Sugar Land, TX

About the position

The Retail Sales Associate is responsible for providing exceptional customer service and assisting guests in selecting merchandise at MODChic. This role focuses on building relationships with customers, ensuring a positive shopping experience, and contributing to the store's financial success through effective sales techniques.

Responsibilities

• Ensure the highest level of customer care.
• Build relationships with customers.
• Determine customer needs and suggest items accordingly.
• Ensure customers leave with a positive impression.
• Answer the phone with proper etiquette.
• Maintain organization and cleanliness of the store.
• Assist with merchandising and re-stocking as needed.
• Manage online platforms as assigned by Supervisor.
• Uphold all company policies.
• Engage in customer outreach via phone, SMS, or email.
• Assist the sales team in meeting weekly/monthly goals.

Requirements

• High school diploma or GED.
• Minimum 3 years of retail sales associate experience.
• Proven experience with increasing company profitability.
• Ability to meet and exceed sales goals.
• Understanding of MODChic values and culture.

Nice-to-haves

• Experience in social media management.
• Outgoing personality with a positive attitude.
• Flexibility and positive reaction to change.

Benefits

• Employee discount
• Flexible schedule