Retail Sales Associate

Staples - Palm Desert, CA

Part-time - Entry Level

Palm Desert, CA

Merchant Wholesalers, Nondurable Goods

About the position

Sales Associates at Staples are responsible for providing exceptional customer service while assisting customers with their needs. This role involves helping customers find products, offering solutions, and managing returns or online pickups. The position emphasizes collaboration and inclusivity within a fun, team-oriented retail culture, with immediate hiring and training provided.

Responsibilities

• Help customers find products and provide solutions
• Handle returns and online pickups
• Multitask on cashier, sales, and merchandising responsibilities
• Respond quickly and resourcefully to customer requests and concerns
• Create a positive, inviting environment for customers
• Understand and use basic selling skills to engage and present solutions
• Be flexible on responsibilities such as cleaning, stocking shelves, and other duties as assigned

Requirements

• Able to work a flexible schedule based on the store's needs
• Must be able to engage with customers and understand their needs
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Nice-to-haves

• Customer service or cashier experience in a retail environment

Benefits

• Flexible part-time hours
• Generous paid time off
• Weekly pay
• Career growth opportunities
• Associate discounts on in-store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more
• 401(k) plan with a company match
• Dental and vision insurance