Retail Sales Associate

$40,747 - $44,221/Yr

T-Mobile US - East Brunswick, NJ

Part-time,Full-time - Entry Level

East Brunswick, NJ

Telecommunications

About the position

The Retail Sales Associate at JM Wireless, a Metro by T-Mobile Authorized Retailer, is responsible for providing exceptional customer service and driving sales in a dynamic retail environment. This role involves engaging with customers, assisting them in finding products, and ensuring a positive shopping experience while maintaining the store's visual appeal and organization.

Responsibilities

• Greet customers warmly and assist them with their inquiries.
• Maintain an organized and visually appealing sales floor by stocking merchandise and arranging displays.
• Operate the cash register efficiently, handling cash transactions and providing accurate change.
• Utilize retail math skills to assist customers with product pricing and promotions.
• Engage in upselling techniques to promote additional products and services.
• Conduct product demos to educate customers about features and benefits.
• Maintain phone etiquette when answering customer inquiries over the phone.
• Collaborate with team members to achieve sales goals and enhance overall store performance.

Requirements

• Previous experience in retail sales or customer service is preferred but not mandatory.
• Strong communication skills with the ability to interact effectively with customers.
• Familiarity with cash handling procedures and experience operating a cash register is advantageous.
• Ability to perform basic retail math calculations accurately.
• A proactive attitude towards learning about products and sales techniques is essential.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance