Retail Sales Associate

$24,960 - $24,960/Yr

Forever 21 - Dallas, TX

Part-time - Entry Level

Dallas, TX

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Retail Sales Associate is responsible for providing excellent customer service and meeting sales quotas in a retail environment. This role requires strong communication skills to create a welcoming atmosphere for customers, helping them identify their needs and providing information about products and services. The associate will play a key role in ensuring customer satisfaction and contributing to the store's profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers' questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Requirements

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree

Nice-to-haves

• BSc in Marketing or related field is a plus
• Customer Service: 1 year (Preferred)

Benefits

• Employee discount