Retail Sales Associate

Staples - Orlando, FL

Part-time - Entry Level

Orlando, FL

5,001-10,000 employees

Merchant Wholesalers, Nondurable Goods

About the position

The Retail Sales Associate at Staples Stores is responsible for providing exceptional customer service while assisting customers with their needs. This role involves helping customers find products, handling returns, and managing online pickups, all within a collaborative and team-oriented retail environment. The position offers flexible part-time hours and includes training for new hires, with immediate hiring opportunities available.

Responsibilities

• Provide exceptional customer service with a focus on customer needs.
• Help customers find products and provide solutions.
• Handle returns and online pickups.
• Multitask on cashier, sales, and merchandising responsibilities.
• Respond quickly and resourcefully to customer requests and concerns.
• Create a positive, inviting environment for customers.
• Understand and use basic selling skills to engage and present solutions.
• Be flexible on responsibilities, including cleaning and stocking shelves.

Requirements

• Able to work a flexible schedule based on the store's needs.
• Must be able to engage with customers and understand their needs.
• Ability to collaborate and work cooperatively in a high-paced environment.
• Manage conflict in a reasonable and nonconfrontational manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, and stand/walk continuously.

Nice-to-haves

• Customer service or cashier experience in a retail environment.

Benefits

• Flexible part-time hours
• Generous paid time off
• Weekly pay
• Career growth opportunities
• Associate discounts on in-store and online merchandise
• Discounts at hundreds of retailers and restaurants
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits