Retail Sales Associate

$50,708 - $50,708/Yr

Cci Services - Harrison, AR

Full-time - Entry Level

Harrison, AR

Construction of Buildings

About the position

The Retail Sales Associate at CCI Corporate Services, LLC is responsible for creating exceptional customer service experiences while driving sales of Cox's technology, products, and services. This role involves engaging with customers, demonstrating product capabilities, and meeting sales targets in a retail environment. The position requires flexibility in working hours, including evenings, weekends, and holidays, and reports to the Store Manager.

Responsibilities

• Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
• Meet or exceed targets regarding customer experience, sales, and retention
• Assist with the opening/closing of one of our store retail environments
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support fellow sales agents when needed
• Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area.

Requirements

• HS diploma/GED or up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Nice-to-haves

• Some college experience with a focus in sales, business and/or management
• One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

Benefits

• Variable targeted total compensation of $50,708 with potential for higher earnings
• Full-time hourly base rate of $17/hr. plus monthly targeted commissions of $1,279
• Free Internet and other Cox discounted services
• Tuition reimbursement for academic pursuits
• Adoption assistance
• Paid time off to volunteer
• Childcare and eldercare resources
• Pet insurance
• Comprehensive medical benefits
• 401k with company matching