Retail Sales Associate

$35,776 - $35,776/Yr

Galls - Oak Grove, KY

Part-time - Entry Level

Oak Grove, KY

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Retail Sales Associate position at US Patriot is a part-time role focused on providing exceptional customer service to soldiers and airmen. The associate will engage with customers on the sales floor, assist with product inquiries, and help select the right tactical gear from top brands. This role offers a dynamic and energetic team environment, with opportunities for personal and professional growth.

Responsibilities

• Greet every customer promptly and respond to their needs.
• Answer customer inquiries regarding price, quality, fabric type, specifications, and usability of merchandise.
• Up-sell customers on additional products and recommend add-on items.
• Set up advertising displays and arrange merchandise to promote sales.
• Replenish merchandise and monitor floor stock to ensure availability.
• Maintain a clean and orderly store environment.
• Complete necessary paperwork accurately and efficiently.
• Provide information regarding contract specifications and related products.
• Handle irate customers professionally and courteously.
• Assist with product questions and provide information over the phone.
• Collaborate with team members to meet customer needs accurately.
• Adhere to company mission, policies, procedures, and practices.

Requirements

• High School diploma or GED.
• Friendly, outgoing, and helpful demeanor.
• Previous retail or customer service experience is a plus, but training will be provided.
• Ability to work with minimal supervision under pressure.
• Ability to stand for the entire shift.
• Ability to handle merchandise weighing up to 50 pounds.
• Ability to work flexible shift hours, including weekends.

Nice-to-haves

• Previous retail or customer service experience.

Benefits

• Excellent medical, dental, and vision coverage—eligible from the 1st day of the month after start date.
• 401(k) retirement plan with company contribution.
• Flexible benefits options.
• Generous employee discount.
• Vacation and personal time off.
• Paid holidays.
• Tuition reimbursement.
• Daily pay option—receive up to 50% of wages for hours worked daily.