Retail Sales Associate

$35,360 - $37,440/Yr

Ultra Botanicals - Portland, OR

Part-time,Full-time

Portland, OR

About the position

We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and assisting customers with their shopping needs. Your ability to communicate effectively and engage with customers will play a vital role in driving sales and enhancing the overall shopping experience.

Responsibilities

• Greet customers warmly and assist them in locating products within the store.
• Provide knowledgeable product demonstrations to help customers make informed purchasing decisions.
• Utilize effective upselling techniques to maximize sales opportunities.
• Operate the cash register accurately, processing transactions efficiently while maintaining a friendly demeanor.
• Maintain an organized and visually appealing sales floor, ensuring products are stocked and displays are well-presented.
• Handle customer inquiries and resolve any issues or complaints with professionalism and courtesy.
• Demonstrate strong phone etiquette when handling calls from customers or vendors.

Requirements

• Previous experience in retail sales or customer service is preferred.
• Bilingual skills are a plus, enhancing communication with a diverse customer base.
• Strong interpersonal skills with the ability to communicate effectively with customers and team members.
• Familiarity with cash register operations and basic retail math is advantageous.
• A proactive attitude towards upselling and promoting products is essential.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• A passion for delivering outstanding customer service and creating a welcoming shopping environment.

Benefits

• Employee discount