Retail Sales Associate

$33,000 - $93,600/Yr

AutoZone - North Richland Hills, TX

Part-time - Entry Level

Onsite - North Richland Hills, TX

Motor Vehicle and Parts Dealers

About the position

The Retail Sales Associate at AutoZone is a part-time position focused on driving sales through exceptional customer service. The role involves assisting customers, operating cash registers, and ensuring compliance with company policies while maintaining a safe and organized store environment. Associates are expected to provide a WOW! customer service experience and engage in continuous development of their customer service skills.

Responsibilities

• Provides WOW! Customer Service
• Ensures assigned store tasks are completed in a timely manner on assigned shift
• Operates cash registers and follows established cash handling procedures
• Follows company policies and loss prevention procedures
• Maintains a safe working environment including PPE (Personal Protective Equipment)
• Maintains store appearance and merchandising standards as directed
• Ensures that merchandise is restocked and placed in their respective areas
• Utilizes ZNET to help customers locate merchandise or find suitable alternatives
• Maintains product knowledge and current promotions through AutoZone systems and information sources
• Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
• Utilizes OBDII to read codes from customer's automobiles
• Ability to diagnose automobile problems and recommend solutions
• Communicates with managers regarding customer concerns and employee matters
• Actively engaged in developing more effective customer service skills
• Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations

Requirements

• Applicants must be 18 years or older
• High School diploma or equivalent
• Basic knowledge of automotive parts is required
• Excellent communication and decision making skills
• Ability to lift, load, and deliver merchandise
• Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts

Benefits

• Competitive pay
• Unrivaled company culture
• Medical, dental & vision plans
• Exclusive Discounts and Perks, including AutoZone In-store discount
• 401(k) with Company match and Stock Purchase Plan
• AutoZoners Living Well Programs for mental and physical health
• Opportunities for career growth