Retail Sales Associate

Verizon Communications - Lancaster, OH

Full-time - Entry Level

Lancaster, OH

Telecommunications

About the position

As a full-time Retail Sales Associate at Verizon, you will play a crucial role in driving retail sales and providing exceptional customer service. This position offers opportunities for personal and professional growth within a supportive team environment, focusing on connecting customers with cutting-edge technology and solutions. You will engage with customers, understand their needs, and recommend products that enhance their experience with Verizon.

Responsibilities

• Generate retail sales by utilizing passion for technology and exceptional customer service.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete sales solution.
• Close sales by using communication skills to fulfill customer needs with intuitive tech solutions.
• Continuously develop through ongoing training and up-skill in operational functions across merchandising and inventory.
• Grow customer base by placing outbound calls and sending text messages to current Verizon customers.
• Engage with the community outside of the store to expand the loyal customer base.

Requirements

• High school diploma or GED.
• One or more years of work experience.
• Willingness to work evenings, weekends, and holidays.

Nice-to-haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Benefits

• Best in class medical, dental, and vision insurance.
• Verizon 401(k) plan with matching contributions up to 6%.
• $2,500 stock grant per year.
• Sales recognition programs with travel and other incentives.
• Five weeks of paid time off.
• 8 weeks of paid parental leave for eligible new parents.
• Up to $8K per year in tuition assistance.
• Discounts up to 50% off on Verizon products and services.