Retail Sales Associate

Carter's - West Des Moines, IA

Part-time - Entry Level

West Des Moines, IA

5,001-10,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Sales Associate at Carter's, you will serve as the first point of contact for customers, providing a welcoming atmosphere and assisting families with their shopping needs. This role emphasizes customer engagement, product knowledge, and maintaining a positive shopping experience in a fast-paced retail environment. You will be part of a supportive team that values personal and professional growth, ensuring that every interaction contributes to the brand's reputation for quality and care.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Requirements

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Nice-to-haves

• A positive and solutions-oriented mindset.

Benefits

• Part-time health benefits
• Mental health benefits
• 30% discount on our brands
• Referral bonuses
• Tuition-free GED or bachelor's degree programs
• Professional and personal development opportunities
• Flexible scheduling to fit personal activities.