Retail Sales Associate

TJX - Biddeford, ME

Full-time - Entry Level

Biddeford, ME

251-500 employees

General Merchandise Retailers

About the position

The position at HomeGoods involves delivering a highly satisfying customer experience while maintaining a clean and organized store environment. Employees are expected to engage with customers, adhere to operational standards, and support the store's culture of honesty, integrity, and respect. The role may require cross-training in various store areas to meet business needs and includes responsibilities related to merchandising, customer transactions, and store maintenance.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers.
• Maintain a clean and organized store environment.
• Adhere to all operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas of the store as needed.
• Model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back to customers according to established procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.

Requirements

• Possess excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possess strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those who meet service or hours requirements
• Medical/dental/vision insurance
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance