Retail Sales Associate

$41,600 - $52,000/Yr

2020 Companies - Hamburg, PA

Full-time - Entry Level

Hamburg, PA

Professional, Scientific, and Technical Services

About the position

The Retail Sales Associate position at 2020 Companies involves engaging with customers in a retail environment to promote and sell NRG's electricity and gas services. The role focuses on building relationships with customers, understanding their needs, and providing solutions to help them lower their energy costs. This position offers opportunities for career growth, paid training, and a supportive work environment with a focus on inclusivity and diversity.

Responsibilities

• Sell products and services in a retail store, kiosk, and/or event environments
• Maintain professional interaction with both customers and fellow employees
• Meet or exceed personal sales goals on a monthly basis
• Courteously welcome customers and offer assistance
• Direct customers by escorting them to displays; assess needs and suggest products to fit those needs
• Advise customers by providing information on products and services
• Help customers make selections by building customer confidence
• Accurately document and report sales
• Contribute to team effort by accomplishing related results as needed
• Responsible for accurately tracking and communicating all activity to Retail Operations
• Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
• Responsible for submitting all paperwork completely and accurately

Requirements

• High school diploma or equivalent required
• Six (6) months prior sales, retail, telecom or marketing experience
• Demonstrated knowledge of products and services
• Excellent communications, presentation, interpersonal and problem-solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to multi-task in a fast-paced, team environment
• Must be available to work evenings, weekends and holidays as needed
• Ability to maintain customer confidentiality

Nice-to-haves

• Experience in energy sales or related fields
• Bilingual skills

Benefits

• Average sales reps expected to earn between $800 - $1,000 weekly
• First sale bonus
• Career growth and advancement opportunities
• Enhanced work life balance with early release incentives
• Paid training course
• Base + uncapped commission
• Next day pay on-demand with DailyPay
• Base pay raise opportunity every 6 months
• Premier retail locations
• Health benefits, paid time off, and 401k w/ company match