Retail Sales Associate

Staples - Branford, CT

Part-time - Entry Level

Branford, CT

Merchant Wholesalers, Nondurable Goods

About the position

The Retail Sales Associate at Staples is responsible for providing exceptional customer service while assisting customers with their needs. This role involves helping customers find products, handling returns, and managing online pickups, all within a collaborative and fun retail environment. The position offers flexible part-time hours and includes training for new hires.

Responsibilities

• Multitask on cashier, sales, and merchandising responsibilities
• Respond quickly and resourcefully to customer requests and concerns
• Create a positive, inviting environment for customers
• Understand and use basic selling skills to engage and present solutions
• Handle returns and online pick-ups
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Requirements

• Able to work a flexible schedule based on the store's needs
• Must be able to and want to engage with customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Nice-to-haves

• Customer service or cashier experience in a retail environment

Benefits

• Flexible part time hours
• Generous paid time off
• Weekly pay
• Career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance