Retail Sales Associate

$31,200 - $32,240/Yr

TJX - Canandaigua, NY

Full-time - Entry Level

Canandaigua, NY

General Merchandise Retailers

About the position

The position at Sierra Trading Post involves delivering exceptional customer service while maintaining a clean and organized store environment. Employees are empowered to engage with customers, support store operations, and contribute to a positive store culture. The role may require cross-training in various store areas to meet business needs and uphold operational standards.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers.
• Maintain a clean and organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas of the store as needed.
• Model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back to customers according to established procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance of the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Possess excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement leave
• 401(k) Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union access
• Referral bonuses
• 401(k) match for eligible employees
• Medical, dental, and vision insurance
• HSA and health care FSA options
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays, vacation, and sick leave
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance