Fleet Feet - Newport, KY
posted 4 days ago
About the position
Fleet Feet Cincinnati is the largest running retailer in Cincinnati, with 7 stores and a robust e-commerce site. We pride ourselves on having an inclusive environment and believe it's a privilege to serve our customers. Our mission is to deliver unmatched service and support to help customers succeed in their running journey, whether that involves finding the right running shoes, socks, or gear, or participating in our training programs. We maintain a high-spirited, fast-paced, and fun atmosphere, and our team is composed of knowledgeable and hardworking individuals who are passionate about running and customer service. We are looking for dedicated individuals to join our team and embody our core values.
Responsibilities
- Recommend gear and products to customers to help them achieve their running goals.
- Build and maintain meaningful relationships with customers, vendors, and peers.
- Listen to customer needs and provide personalized solutions.
- Outfit customers with everything they need to get started or continue their running journey.
- Deliver exceptional customer experiences by prioritizing customer satisfaction.
- Support all Fleet Feet initiatives, activities, and functions.
Requirements
- Available to work a flexible schedule, including days, evenings, weekends, and holidays.
- Experience in a customer-facing sales environment preferred.
- Proactive learner and sound decision maker.
- Passionate, positive, self-motivated, and detail-oriented.
- Accountable and adaptable.
- Collaborative and customer-centric.
- Willing to go above and beyond when needed.
- Communicate professionally with customers and team.
Benefits
- High energy and fun atmosphere
- Training and advancement opportunities within the Fleet Feet brand
- Community involvement and community service activities
- Training Program and Product Discounts
- Passionate team members
