Retail Sales Associate

$35,360 - $39,520/Yr

The UPS Store #5582 - Croton-on-Hudson, NY

Full-time - Entry Level

Croton-on-Hudson, NY

About the position

The Retail Sales Associate at The UPS Store in Croton-on-Hudson, NY, is responsible for delivering exceptional customer service while managing various retail tasks. This full-time position involves processing packages, operating office equipment, and providing customers with accurate information about products and services. The role requires a friendly demeanor, strong communication skills, and a commitment to learning all aspects of the business.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Requirements

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• 1 year of retail sales experience
• 1 year of basic math experience
• 1 year of phone etiquette experience

Benefits

• Health insurance