Retail Sales Associate

$16 - $20/Yr

AAA Mid-Atlantic - West Hartford, CT

Full-time - Entry Level

West Hartford, CT

Rental and Leasing Services

About the position

Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer-apply now and take the next step towards a rewarding career!

Responsibilities

• Sales Excellence: Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
• Travel Planning: Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
• Customer Service: Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.

Requirements

• Sales Savvy: Bring a minimum of six (6) months of sales and customer service experience to the table, demonstrating your ability to drive results and exceed expectations.
• Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
• Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
• Geography Skills: Basic geography knowledge is beneficial.
• High School Diploma/GED: A minimum educational requirement to join our team.
• Satisfactory Background: Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.

Benefits

• No Sundays: Enjoy a consistent schedule with no work on Sundays.
• Convenient Hours: With store hours from Monday to Friday, 9AM to 5:30PM, and Saturday, 9AM to 1PM; 37.5 Hour Work Week.
• Paid Holidays: Celebrate eight paid holidays throughout the year.
• Generous Paid Time Off: Accrue over three weeks of paid time off during your first year.
• Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer.
• Competitive Compensation: The starting base compensation for this position is $16.27 to $20.75 hourly.
• Monthly Incentive Plan: Drive your success with a monthly incentive plan tailored to reward your individual performance.
• AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits.
• Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package.
• Tuition Reimbursement: Invest in your future with our tuition reimbursement program.
• 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%.