Retail Sales Associate

$49,000 - $59,000/Yr

Verizon Communications - Roanoke, VA

Full-time - Entry Level

Roanoke, VA

Telecommunications

About the position

As a full-time Verizon Retail Sales Associate, you will play a crucial role in driving retail sales and enhancing customer experiences within Verizon's retail stores. This position focuses on leveraging your passion for technology and exceptional customer service skills to meet customer needs and expand the Verizon network. You will have opportunities for personal and professional growth through ongoing training and community engagement.

Responsibilities

• Generate retail sales by utilizing passion for technology and exceptional customer service.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete sales solution.
• Close sales by using communication skills to fulfill customer needs with tech solutions.
• Continuously develop through ongoing training and up-skill in operational functions across merchandising and inventory.
• Grow customer base by placing outbound calls and sending text messages to current Verizon customers.
• Engage with the community outside of the store to expand the customer base.

Requirements

• High school diploma or GED.
• One or more years of work experience.
• Willingness to work evenings, weekends, and holidays.

Nice-to-haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Benefits

• Best in class medical, dental, and vision insurance.
• Verizon 401(k) plan with matching contributions up to 6%.
• $2,500 stock grant per year as part of Verizon's Stock Together award program.
• Sales recognition programs with travel and other incentives.
• Five weeks of paid time off (vacation, holidays, personal days).
• 8 weeks of paid parental leave for eligible new parents.
• Up to $8K per year in tuition assistance.
• Discounts up to 50% off on Verizon products and services.