Retail Sales Associate

$33,280 - $33,800/Yr

Staples - La Habra, CA

Part-time - Entry Level

La Habra, CA

Merchant Wholesalers, Nondurable Goods

About the position

The Retail Sales Associate at Staples Stores is responsible for providing exceptional customer service while assisting customers with their needs. This part-time position involves multitasking across cashier duties, sales, and merchandising in a collaborative and inclusive retail environment. The role emphasizes customer engagement, problem-solving, and maintaining a positive shopping atmosphere.

Responsibilities

• Provide exceptional customer service by assisting customers in finding products and solutions.
• Handle returns and online pickups efficiently.
• Collaborate with team members to create a fun and inclusive retail culture.
• Multitask on cashier, sales, and merchandising responsibilities.
• Respond quickly and resourcefully to customer requests and concerns.
• Maintain a positive and inviting environment for customers.
• Understand and apply basic selling skills to engage customers effectively.
• Be flexible with responsibilities, including cleaning and stocking shelves.

Requirements

• Ability to work a flexible schedule based on the store's needs.
• Strong customer engagement skills and understanding of customer needs.
• Ability to collaborate and work cooperatively in a fast-paced environment.
• Conflict management skills in a reasonable and nonconfrontational manner.
• Integrity in handling customer and business information.
• Physical ability to lift/move materials in the 10 - 50 pound range, climb ladders, and stand/walk continuously.

Nice-to-haves

• Customer service or cashier experience in a retail environment.

Benefits

• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Associate discounts on in-store and online merchandise
• Discounts at hundreds of retailers and restaurants
• Opportunities for advancement
• Flexible part-time hours
• Weekly pay