Retail Sales Associate

$33,000 - $93,600/Yr

AutoZone - River Oaks, TX

Part-time - Entry Level

Onsite - River Oaks, TX

Motor Vehicle and Parts Dealers

About the position

The Retail Sales Associate at AutoZone is a part-time position focused on delivering exceptional customer service and driving sales. The role involves assisting customers with their automotive needs, operating cash registers, and maintaining store standards. Associates are expected to provide a WOW! customer service experience while adhering to company policies and procedures.

Responsibilities

• Provides WOW! Customer Service
• Ensures assigned store tasks are completed in a timely manner on assigned shift
• Operates cash registers and follows established cash handling procedures
• Follows company policies and loss prevention procedures
• Maintains a safe working environment including PPE (Personal Protective Equipment)
• Maintains store appearance and merchandising standards as directed
• Ensures that merchandise is restocked and placed in their respective areas
• Utilizes ZNET to help customers locate merchandise or find suitable alternatives
• Maintains product knowledge and current promotions through AutoZone systems and information sources
• Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
• Utilizes OBDII to read codes from customer's automobiles
• Ability to diagnose automobile problems and recommend solutions
• Communicates with managers regarding customer concerns and employee matters
• Actively engaged in developing more effective customer service skills
• Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations

Requirements

• Applicants must be 18 years or older
• High School diploma or equivalent
• Basic knowledge of automotive parts is required
• Excellent communication and decision making skills
• Ability to lift, load, and deliver merchandise
• Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Benefits

• Competitive pay
• Unrivaled company culture
• Medical, dental & vision plans
• Exclusive Discounts and Perks, including AutoZone In-store discount
• 401(k) with Company match and Stock Purchase Plan
• AutoZoners Living Well Programs for mental and physical health
• Opportunities for career growth