Retail Sales Associate

Talbots

Part-time - Entry Level

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Retail Sales Associate at Talbots is responsible for providing exceptional customer service, promoting products, and building brand relationships. This part-time position emphasizes growth opportunities within the company and requires a passion for fashion and strong interpersonal skills.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Assist the management team in building store business.
• Support all service enhancers to build strong relationships, including active use of Concierge.
• Service multiple customers at a time, multi-task, and handle projects simultaneously.
• Stay informed about fashion trends and new arrivals, including product knowledge about fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Maximize individual performance by participating in learning opportunities and accepting coaching and feedback.
• Achieve sales and service metrics in key measurable areas including clientelling/outreach, appointment setting, and Talbots Classic Awards.
• Complete operational assignments such as filling orders, replenishment, and recovery.

Requirements

• Demonstrate selling competence and styling expertise with a love of fashion.
• Strong ambition and passion for achieving goals, both individually and as part of a team.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency to navigate a computer/iPad/handheld system.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods.
• Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 lbs.
• Flexible schedule availability including evenings, weekends, and holidays.

Nice-to-haves

• Experience in retail sales or customer service.
• Knowledge of fashion trends and styling techniques.

Benefits

• Generous merchandise discounts (50% off Talbots and select Haven Well Within brand items).
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.