Retail Sales Associate

Staples - Glen Ellyn, IL

Part-time - Entry Level

Glen Ellyn, IL

Merchant Wholesalers, Nondurable Goods

About the position

Sales Associates at Staples are responsible for providing exceptional customer service while assisting customers with their needs. This role involves helping customers find products, offering solutions, and managing returns or online pickups. The position emphasizes collaboration and inclusivity within a fun, team-oriented retail culture, with immediate hiring and training provided.

Responsibilities

• Help customers find products and provide solutions.
• Handle returns and online pickups.
• Collaborate with team members to create a positive shopping environment.
• Engage with customers to understand their needs and respond to requests.
• Multitask on cashier, sales, and merchandising responsibilities.
• Maintain cleanliness and organization of the store.
• Be flexible with responsibilities as assigned.

Requirements

• Ability to work a flexible schedule based on store needs.
• Strong customer engagement skills.
• Ability to collaborate in a fast-paced environment.
• Conflict management skills in a non-confrontational manner.
• Integrity in handling customer and business information.
• Physical ability to lift/move materials in the 10 - 50 pound range and stand/walk continuously.

Nice-to-haves

• Customer service or cashier experience in a retail environment.

Benefits

• Flexible part-time hours
• Generous paid time off
• Weekly pay
• Career growth opportunities
• Associate discounts on in-store and online merchandise
• Discounts at hundreds of retailers and restaurants
• 401(k) plan with company match
• Dental and vision insurance