Retail Sales Associate

K&G Fashion Superstore

Full-time - Entry Level

About the position

The Retail Sales Associate at K&G Fashion Superstore plays a crucial role in delivering exceptional customer service and ensuring smooth transaction processes. This position focuses on assisting customers with their purchases, returns, and inquiries while maintaining the store's merchandise and layout. The role is designed for individuals who are passionate about fashion and enjoy working in a dynamic retail environment.

Responsibilities

• Handle and accurately follow standard operating procedures for all customer purchases, returns, exchanges, store credits, and discounted transactions.
• Incorporate suggestive selling techniques when assisting customers and responding to inquiries.
• Assist with replenishing merchandise, store layout, recovery, and general housekeeping of the store.
• Monitor and maintain floor stock and fitting room areas.
• Maintain awareness of product knowledge, POS instructions, merchandise promotions, and advertisements.

Requirements

• Good communication skills
• Strong customer service skills
• Organizational skills
• Ability to move and handle merchandise weighing 0-50 pounds
• Ability to climb ladders, walk, stand, kneel, and lift during the majority of the work shift
• Ability to work a flexible schedule including nights, weekends, and holidays.