Retail Sales Associate

$23,712 - $23,712/Yr

T-Mobile US - Aliquippa, PA

Part-time - Entry Level

Aliquippa, PA

Telecommunications

About the position

The Retail Sales Associate role at Wireless Vision involves representing the T-Mobile brand and assisting customers with their wireless needs. This part-time position focuses on providing excellent customer service, engaging in service selling, and ensuring a positive shopping experience in a fast-paced retail environment.

Responsibilities

• Build customers' confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and right fitting the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.
• Assist customers with service activations, changes, and bill payments, respond to billing inquiries, equipment replacement, sell accessories, and process price plan changes and upgrades.
• Work with store management in opening, closing, and operating the retail facility, including cash handling, inventory count, and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Greet customers and provide assistance with product selection.
• Answer customer inquiries and provide accurate information about products and promotions.
• Process sales transactions using the Point of Sale (POS) system.
• Maintain a clean and organized sales floor.
• Assist with inventory management and restocking shelves.
• Conduct product demonstrations to showcase features and benefits.
• Provide exceptional customer service to ensure customer satisfaction.
• Meet or exceed sales targets and goals.

Requirements

• Flexible scheduling availability.
• Completed High school diploma/GED.
• Enthusiastic, professional, energetic, and positive attitude.
• Strong communication skills, both verbal and written.
• Basic math skills for cash handling and transactions.
• Experience with Point of Sale (POS) systems is preferred.
• Excellent phone etiquette and customer service skills.
• Previous experience in technology sales is desirable.
• Ability to conduct product demos to showcase features and benefits.
• Bilingual proficiency is a plus.
• Must be able to move and/or lift up to 25 pounds.

Nice-to-haves

• Experience in technology sales
• Bilingual proficiency

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Competitive Compensation
• Education Assistance Program
• 401k Match
• Advancement Opportunities
• Office Perks
• Phone Service Discounts
• Health and Wellness Program
• Vacation Time