Retail Sales Associate

K&G Fashion Superstore - Reading, PA

Full-time - Entry Level

Reading, PA

51-100 employees

About the position

The Retail Sales Associate at K&G Fashion Superstore plays a crucial role in delivering exceptional customer service and ensuring a positive shopping experience. This position involves various responsibilities, including handling transactions, assisting customers, and maintaining store organization. The role is designed for individuals who are passionate about fashion and customer service, and who thrive in a dynamic retail environment.

Responsibilities

• Handle customer purchases, returns, exchanges, and store credits accurately following standard operating procedures.
• Incorporate suggestive selling techniques to assist customers and respond to inquiries.
• Assist with replenishing merchandise and maintaining store layout and cleanliness.
• Monitor and maintain floor stock and fitting room areas.
• Stay informed about product knowledge, POS instructions, and merchandise promotions.

Requirements

• Strong customer service skills with a focus on delivering a world-class experience.
• Willingness to learn and adapt to new programs and processes.
• Ability to collaborate with associates at all levels and contribute to a positive work environment.

Nice-to-haves

• Experience in retail sales or customer service is preferred.

Benefits

• Competitive hourly rates
• Flexible schedules
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts at any Tailored Brands store.