Retail Sales Associate

$50,000 - $80,000/Yr

Metro Mattress - Syracuse, NY

Full-time - Entry Level

Syracuse, NY

51-100 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Retail Sales Associate at Metro Mattress is responsible for providing exceptional customer service and assisting customers in selecting the right mattress to meet their individual needs. This role emphasizes building relationships with customers, understanding their preferences, and guiding them through the purchasing process. The position offers significant growth opportunities and is primarily commission-based, allowing motivated individuals to earn based on their performance.

Responsibilities

• Engage with customers to understand their sleep needs and preferences.
• Provide recommendations and answer questions regarding mattress options.
• Stay informed on industry trends and product knowledge.
• Assist customers from start to finish in the showroom.
• Collaborate with team members and management to enhance customer experience.

Requirements

• Sales experience or a background in customer service.
• Basic math skills for handling transactions.
• Valid driver's license and reliable transportation.
• Ability to work a retail schedule including evenings, weekends, and holidays.

Nice-to-haves

• Experience in hospitality or service industries.
• Strong communication and listening skills.
• Self-motivated and passionate about customer service.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• On-the-job training
• Vision insurance
• 401(k) matching
• Employee discount
• Opportunities for advancement
• Life insurance