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Retail Sales Consultant (Long Term Career)
$47,195 - $47,195/Yr
Comcast - Elizabethtown, KY
posted 2 months ago
Full-time - Entry Level
Elizabethtown, KY
10,001+ employees
Broadcasting and Content Providers
About the position
The Retail Sales Consultant position at Comcast/Xfinity offers a long-term career opportunity in a dynamic retail environment. This role focuses on providing exceptional customer service while promoting mobile and home technology solutions. The ideal candidate is tech-savvy, enjoys engaging with customers, and is motivated by sales performance and commission potential.
Responsibilities
- Takes a customer-first approach to all customer interactions.
- Listens and evaluates customer needs and provides appropriate solutions.
- Achieves sales and customer experience goals and objectives.
- Provides comprehensive customer onboarding activities, ensuring customers understand how to use and manage all company products/services.
- Performs operational and administrative tasks.
- Partners with customer care to resolve customer issues as appropriate.
- Consistently demonstrates sales excellence and professionalism with integrity and a warm demeanor to customers and teammates.
- Complies with all company and retail operational policies and procedures.
- Completes training requirements and actively engages in team huddles and learning.
- Knows and understands sales compensation plan and its key elements.
- Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedules, and overtime as needed.
- Regular, consistent, and punctual attendance.
- Must be able to carry and lift up to 25-pound boxes, stand, and move about the store constantly.
Requirements
- Bilingual Spanish / English candidates are preferred.
- Open availability for hours/days.
- High School Degree or equivalent.
- Technical or similar background and high aptitude for technical service.
- Generally requires 0-2 years of related experience.
Nice-to-haves
- Experience in sales.
Benefits
- 401(k)
- Dental insurance
- Flextime
- Health insurance
- Paid holidays
- Paid time off
- Paid training
- Tuition Reimbursement
- Discounts on Comcast/Xfinity services
