Retail Sales Consultant (long Term Career)

$53,435 - $53,435/Yr

IntelliSource - Villanova, PA

Full-time - Entry Level

Villanova, PA

Professional, Scientific, and Technical Services

About the position

The Retail Sales Consultant position at Comcast/Xfinity offers a long-term career opportunity in a fast-growing mobile service provider environment. This role is designed for tech-savvy individuals who excel in customer interactions and are passionate about technology. The position emphasizes a customer-first approach, aiming to create customized solutions for clients while achieving sales and customer experience goals.

Responsibilities

• Takes a customer-first approach to all customer interactions.
• Listens and evaluates customer needs and provides appropriate solutions.
• Achieves sales and customer experience goals and objectives.
• Provides comprehensive customer onboarding activities, ensuring customers fully understand how to use and manage all company products/services, and gains their consent.
• Performs operational and administrative tasks.
• Partners with customer care to resolve customer issues as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engages in team huddles and learning.

Requirements

• Tech-savvy individual with a passion for technology.
• Ability to connect with customers and create customized solutions.
• Strong sales and customer service skills.

Nice-to-haves

• Experience in retail sales or customer service.
• Knowledge of mobile phone products and services.

Benefits

• Medical, dental, and vision benefits effective on day 1.
• 401k available after 90 days.
• Paid training.
• Free Comcast/Xfinity courtesy services (cable, high-speed internet, etc.).
• Paid time off (PTO), paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment.
• Tuition reimbursement (where applicable).
• Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS).