Retail Sales Consultant

Altice USA - Litchfield, CT

Full-time - Entry Level

Litchfield, CT

Telecommunications

About the position

As a Retail Sales Consultant at Optimum, you will play a crucial role in connecting customers with high-speed connectivity solutions. This position emphasizes building relationships, exceeding sales targets, and delivering exceptional customer service. You will act as a brand ambassador, leveraging your personality and expertise to create a welcoming environment and foster customer loyalty. Your success will be supported by a culture of excellence that encourages personal and professional growth.

Responsibilities

• Engage with customers to create a positive and welcoming environment.
• Educate customers about products and services, providing personalized guidance.
• Assist customers with billing and service-related questions, ensuring clarity and satisfaction.
• Demonstrate professionalism and embody the Optimum brand in all interactions.
• Collaborate with colleagues to enhance the overall customer experience.

Requirements

• High school diploma or equivalent.
• Minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivated with the ability to work independently.
• Proficient computer and technical skills.

Nice-to-haves

• Sales-centric mindset with a passion for exceeding sales targets.
• Extensive product knowledge in mobile and fixed-line services.
• Digital proficiency with CRM and POS systems.
• Positive attitude and teamwork orientation.
• Strong customer focus to ensure exceptional experiences.

Benefits

• Unlimited earning potential with base pay and uncapped commission.
• Comprehensive training provided.
• Medical, Dental & Vision Insurance from day one.
• Paid vacation and sick pay.
• Sales Incentive and Bonus programs for additional earnings.
• Tuition reimbursement and employee referral bonuses.
• Discounted TV/Internet/Phone employee product benefits.
• 401(k) with company-matched funds.
• Opportunities for career advancement.