Retail Sales Consultant

Altice USA - Prestonsburg, KY

Full-time - Entry Level

Prestonsburg, KY

Telecommunications

About the position

As a Retail Sales Consultant at Optimum, you will play a crucial role in connecting customers with high-speed connectivity solutions. This position focuses on building relationships with customers, exceeding sales targets, and delivering exceptional service. You will act as a brand ambassador, embodying the values of Optimum while fostering a collaborative team environment. Your success will be supported by comprehensive training and a lucrative compensation plan, allowing you to thrive in a rewarding career.

Responsibilities

• Create a positive and welcoming environment for customers.
• Engage with customers to understand their needs and provide personalized guidance.
• Stay updated on the latest trends in telecommunications to educate customers.
• Assist customers with billing and service-related inquiries.
• Process payments, exchanges, and troubleshoot technical issues.
• Represent the Optimum brand with professionalism and enthusiasm.
• Collaborate with colleagues to enhance the customer experience.

Requirements

• High school diploma or equivalent.
• Minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivated and able to work independently.
• Proficient computer and technical skills.
• Reliable personal vehicle, valid driver license, and satisfactory driving record.
• Ability to stand for prolonged periods and lift up to 35 pounds.

Nice-to-haves

• Sales-centric mindset with a passion for exceeding sales targets.
• Extensive product knowledge in mobile and fixed-line services.
• Digital proficiency with CRM and POS systems.
• Positive attitude and teamwork orientation.
• Strong customer focus to ensure exceptional experiences.

Benefits

• Unlimited earning potential with base pay and uncapped commission.
• Comprehensive training provided.
• Medical, Dental & Vision Insurance from day one.
• Paid vacation and sick pay.
• Sales Incentive and Bonus programs.
• Tuition reimbursement and employee referral bonuses.
• Discounted TV/Internet/Phone employee product benefits.
• 401(k) with company-matched funds.
• Opportunities for career advancement.