Optimum4.0 - Point Pleasant, WV
posted about 2 months ago
Full-time - Entry Level
Point Pleasant, WV
Professional, Scientific, and Technical Services
About the position
The Retail Sales Consultant at Optimum is a dynamic role focused on building connections with customers and providing exceptional service in the fast-paced telecommunications industry. This position involves engaging with customers, understanding their needs, and recommending suitable connectivity solutions while achieving sales targets. The role emphasizes personal and professional growth within a supportive team environment, making it an exciting opportunity for motivated individuals looking to excel in retail sales.
Responsibilities
- Create a positive and welcoming environment for customers as the first point of contact.
- Engage with customers to understand their needs and provide personalized product guidance.
- Stay updated on the latest trends in telecommunications to educate customers effectively.
- Assist customers with billing and service-related inquiries, ensuring clarity and satisfaction.
- Process payments, exchanges, and troubleshoot technical issues efficiently.
- Represent the Optimum brand with professionalism and enthusiasm in all interactions.
- Collaborate with colleagues to enhance the overall customer experience.
Requirements
- High school diploma or equivalent is necessary.
- A minimum of one year of retail selling experience is required.
- Effective communication, negotiation, and problem-solving skills are essential.
- Self-motivated with the ability to work independently is necessary.
- Proficient computer skills are required.
