Retail Sales Consultant

K&G Fashion Superstore - Mesquite, NV

Full-time - Entry Level

Mesquite, NV

51-100 employees

About the position

The Retail Sales Consultant at K&G Fashion Superstore plays a crucial role in delivering exceptional customer service and enhancing the shopping experience. This position involves engaging with customers, assisting them in merchandise selection, and contributing to a positive team environment. The role is designed for individuals who are passionate about fashion and customer service, and who thrive in a dynamic retail setting.

Responsibilities

• Engage as a member of a high-performing team through trust, commitment, and a focus on results.
• Build a relationship with customers from greeting, answering questions, and assisting in merchandise selection through post-sale contact.
• Encourage and participate in team selling to positively impact store sales volume and metrics goals.
• Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.
• Monitor and maintain the fitting room areas, including returning merchandise to the sales floor as needed.
• Handle and accurately follow standard operating procedures for all customer purchases, exchanges, store credits, and returns.
• Ensure the sales floor in assigned area is stocked and maintain merchandising guidelines according to specified parameters.

Requirements

• Strong customer service skills and a culture of customer-obsession.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with associates at all levels.
• Contribute to a positive work environment.

Benefits

• Competitive hourly rates
• Flexible schedules
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts on purchases made at any Tailored Brands store.