Retail Sales Consultant

$33,696 - $55,357/Yr

Optimum4.0 - Peekskill, NY

Full-time - Entry Level

Peekskill, NY

Professional, Scientific, and Technical Services

About the position

As a Retail Sales Consultant at Optimum, you will play a crucial role in connecting customers with high-speed connectivity solutions. This position focuses on building relationships with customers, exceeding sales targets, and delivering exceptional service. You will be the face of the brand, responsible for educating customers about products and services while ensuring a positive shopping experience. Your success will be supported by a culture of excellence that encourages personal and professional growth.

Responsibilities

• Engage with customers to create a positive and welcoming environment.
• Educate customers about products and services, providing personalized guidance.
• Assist customers with billing and service-related questions, ensuring clarity.
• Process payments, exchanges, and troubleshoot technical problems efficiently.
• Represent the Optimum brand with professionalism and enthusiasm.
• Collaborate with colleagues to enhance the overall customer experience.

Requirements

• High school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with the ability to work independently.
• Proficient computer and technical skills.

Nice-to-haves

• Sales-centric mindset with a passion for exceeding sales targets.
• Strong interpersonal and communication skills to build rapport.
• Extensive product knowledge in mobile and fixed-line services.
• Ability to translate technical information into easily understandable terms.
• Digital proficiency with CRM and POS systems.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Tuition reimbursement
• Vision insurance