Retail Sales Consultant

$100,000 - $100,000/Yr

Optimum4.0 - Edison, NJ

Full-time - Entry Level

Edison, NJ

Professional, Scientific, and Technical Services

About the position

As a Retail Sales Consultant at Optimum, you will play a crucial role in connecting customers with high-speed connectivity solutions. This position focuses on building relationships with customers, exceeding sales targets, and delivering exceptional service. You will be a brand ambassador, representing Optimum's values and products while fostering a collaborative team environment. Your success will be supported by comprehensive training and a lucrative compensation plan, allowing you to thrive in a rewarding career.

Responsibilities

• Engage with customers to create a positive and welcoming environment.
• Educate customers about products and services, providing personalized guidance.
• Assist customers with billing and service-related inquiries, ensuring satisfaction.
• Process payments, exchanges, and troubleshoot technical issues efficiently.
• Represent the Optimum brand with professionalism and enthusiasm.
• Collaborate with colleagues to enhance the overall customer experience.

Requirements

• High school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivated with the ability to work independently.
• Proficient computer and technical skills.

Nice-to-haves

• Sales-centric mindset with a passion for exceeding sales targets.
• Strong interpersonal skills to build rapport with customers.
• Extensive product knowledge in mobile and fixed-line services.
• Digital proficiency with CRM and POS systems.
• Ability to adapt to new technologies.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid sick time
• Tuition reimbursement
• Vision insurance