Healthy Spot - Santa Monica, CA

posted 5 days ago

Full-time - Entry Level
Santa Monica, CA
Merchant Wholesalers, Nondurable Goods

About the position

The Retail Sales Keyholder at Healthy Spot is a full-time position focused on delivering exceptional customer service while working in a pet-friendly environment. The role involves managing sales transactions, maintaining store cleanliness, and ensuring a welcoming atmosphere for both customers and their pets. The ideal candidate will have a passion for animals and a strong ability to connect with customers, contributing to a positive shopping experience.

Responsibilities

  • Deliver outstanding customer service and embody the WE CARE philosophy.
  • Handle sales transactions accurately, including cash, credit, and gift cards.
  • Greet customers and their pets warmly, recognizing regulars by name.
  • Guide customers to suitable products and services based on their needs.
  • Strive to meet and exceed sales productivity goals.
  • Manage stock by receiving, rotating, and organizing merchandise.
  • Ensure the store is clean and safe for pets and customers.

Requirements

  • Strong customer service skills and a friendly demeanor.
  • Ability to handle cash and perform basic math calculations.
  • Excellent communication skills to engage with diverse customers and coworkers.
  • Ability to work independently and collaboratively as part of a team.
  • Strong multitasking abilities and adaptability to changing situations.
  • Physical stamina to be on feet for extended periods and lift up to 30 pounds.

Nice-to-haves

  • Experience in retail or sales environments.
  • Knowledge of pet care products and services.

Benefits

  • Dental insurance
  • Health insurance
  • Paid time off
  • Pet insurance
  • Vision insurance
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