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Dick's Sporting Goods - Lancaster, PA

posted 2 months ago

Full-time - Entry Level
Lancaster, PA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Lead at DICK'S Sporting Goods plays a crucial role in executing brand standards and enhancing the teammate experience. This position focuses on delivering exceptional customer service while providing direction and support to teammates. The Lead is responsible for fostering a people-first culture, ensuring effective team building, and maintaining company merchandising standards. They also assist in training and developing teammates, creating an inclusive environment, and upholding safety and operational procedures.

Responsibilities

  • Deliver exceptional customer service and support to teammates.
  • Lead by example and foster a people-first culture.
  • Plan and organize store operations 30 days in advance with the Assistant Store Manager.
  • Ensure brand standards are met and tasks are prioritized effectively.
  • Assist in training new and current teammates on company procedures.
  • Create an inclusive environment for teammates and customers.
  • Uphold company merchandising and presentation standards.
  • Support the store leadership team with general supervision and management tasks.
  • Maintain confidentiality of all company information.
  • Perform other tasks as assigned by management.

Requirements

  • Flexible availability including nights, weekends, and holidays.
  • Prior retail sales or customer-focused experience preferred.
  • Ability to stand, bend, stoop, reach, push, pull, and lift items weighing 15 to 35 lbs repetitively.
  • Ability to work extended periods standing or walking (up to 4 hours).
  • Ability to work at heights greater than 4 feet using ladders or aerial devices.
  • Ability to perform repetitive motions for short periods (up to 2 hours continuously).
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