retail sales lead footwear

Dick's Sporting Goods - Valparaiso, IN

Full-time - Entry Level

Valparaiso, IN

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Retail Sales Lead for Footwear at DICK'S Sporting Goods plays a crucial role in executing brand standards and enhancing the teammate experience. This position involves leading by example, providing exceptional customer service, and guiding teammates in a collaborative environment. The Lead is responsible for building a strong team culture, ensuring effective operations, and maintaining merchandising standards while fostering an inclusive atmosphere for both teammates and customers.

Responsibilities

• Deliver exceptional customer service and support the store's vision.
• Lead by example and provide direction to teammates.
• Assist in building and hiring a strong team through in-store interviews and tours.
• Plan and organize store operations 30 days in advance with the Assistant Store Manager.
• Ensure brand standards are met and tasks are prioritized effectively.
• Uphold company merchandising and presentation standards.
• Assist with training and onboarding new teammates.
• Coach and develop teammates on company procedures and programs.
• Create an inclusive environment for teammates and customers.
• Adhere to safety and loss prevention policies and procedures.
• Support the team across the store as needed.

Requirements

• Flexible availability including nights, weekends, and holidays.
• Prior retail sales or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull, and lift items weighing 15 to 35 lbs repetitively.
• Ability to work extended periods standing or walking (up to 4 hours).
• Ability to work at heights greater than 4 feet using ladders or aerial devices.
• Ability to perform repetitive motions for short periods (up to 2 hours continuously).