Dick's Sporting Goods - Trexlertown, PA
posted 2 months ago
Full-time - Entry Level
Trexlertown, PA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
About the position
The Lead at DICK'S Sporting Goods plays a crucial role in executing brand standards and enhancing the teammate experience. This position focuses on delivering exceptional customer service while providing direction and support to team members. The Lead is responsible for fostering a people-first culture, ensuring effective team collaboration, and maintaining merchandising standards. They also assist in training and developing teammates, contributing to a positive and inclusive store environment.
Responsibilities
- Deliver exceptional customer service and support to teammates.
- Lead by example and foster a collaborative team environment.
- Assist in building and hiring a strong team through in-store interviews and tours.
- Plan and organize store operations 30 days in advance with the Assistant Store Manager.
- Ensure compliance with company merchandising and presentation standards.
- Train teammates on company procedures and onboarding processes.
- Coach and develop team members, emphasizing the importance of their roles.
- Create an inclusive environment for both teammates and customers.
- Adhere to safety and loss prevention policies and procedures.
- Perform additional tasks as assigned by management.
Requirements
- Flexible availability, including nights, weekends, and holidays.
- Prior retail sales or customer-focused experience preferred.
- Ability to stand, bend, stoop, reach, push, pull, and lift items weighing 15 to 35 lbs repetitively.
- Ability to work extended periods standing or walking (up to 4 hours).
- Ability to work at heights greater than 4 feet using ladders or aerial devices.
- Ability to perform repetitive motions for short periods (up to 2 hours continuously).
