Retail Sales Lead Footwear

Dick's Sporting Goods - Saint Paul, MN

Full-time - Entry Level

Saint Paul, MN

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Retail Sales Lead for Footwear at DICK'S Sporting Goods plays a crucial role in executing brand standards and enhancing the teammate experience. This position involves leading by example, providing exceptional customer service, and guiding teammates in a collaborative environment. The Lead is responsible for building a strong team, ensuring effective operations, and maintaining a people-first culture within the store.

Responsibilities

• Deliver exceptional customer service and support the execution of brand standards.
• Provide direction and leadership to teammates in the footwear department.
• Assist in building and hiring a strong team through in-store interviews and tours.
• Plan and organize store operations 30 days in advance with the Assistant Store Manager.
• Leverage teammates to meet brand standards and execute daily tasks effectively.
• Uphold merchandising and presentation standards in accordance with company policies.
• Assist in training new and current teammates on company procedures and programs.
• Prioritize coaching and development of oneself and others.
• Create an inclusive environment for teammates and customers.
• Adhere to safety and loss prevention policies and maintain confidentiality of company information.
• Support the team across the store with a collaborative approach.

Requirements

• Flexible availability including nights, weekends, and holidays.
• Prior retail sales or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull, and lift items weighing 15 to 35 lbs. repetitively.
• Ability to work extended periods standing or walking for up to 4 hours.
• Ability to work at heights greater than 4 feet using ladders or aerial devices.
• Ability to perform repetitive motions for short periods of time.