Dick's Sporting Goods - Fairless Hills, PA

posted about 1 month ago

Full-time - Entry Level
Fairless Hills, PA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Lead at DICK'S Sporting Goods plays a crucial role in executing brand standards and enhancing the teammate experience. This position focuses on delivering exceptional customer service while providing direction and support to teammates. The Lead is responsible for building a strong team culture, planning and organizing store operations, and ensuring compliance with merchandising and presentation standards. They also assist in training and developing teammates, fostering an inclusive environment, and upholding company policies.

Responsibilities

  • Deliver exceptional customer service and support teammates in their roles.
  • Execute brand standards and ensure compliance with merchandising and presentation guidelines.
  • Plan and organize store operations 30 days in advance with the Assistant Store Manager.
  • Observe in-store interviews and assist in building a strong team.
  • Provide hands-on coaching and training to new and current teammates.
  • Create an inclusive environment for both teammates and customers.
  • Uphold safety and loss prevention policies and procedures.
  • Perform other tasks as assigned by management.

Requirements

  • Flexible availability including nights, weekends, and holidays.
  • Prior retail sales or customer-focused experience preferred.
  • Ability to stand, bend, stoop, reach, push, pull, and lift items weighing 15 to 35 lbs repetitively.
  • Ability to work extended periods standing or walking (up to 4 hours).
  • Ability to work at heights greater than 4 feet using ladders or aerial devices.

Nice-to-haves

  • Golf experience preferred.

Benefits

  • Employee discounts on products and services.
  • Opportunities for professional development and training.
  • Inclusive work environment that values diversity.
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