Retail Sales Lead (Woodland)

About the position

Squishable is a close-knit team of designers, artists, pop culture-fanatics, and lovers of all things adorable. Together we create the cutest, cuddliest, (and sometimes downright unusual) plush and lifestyle products in the world. With the millions-strong Squishable fan community cheering us on (and a lot of cupcakes, coffee, and karaoke) we make people say 'awww.' Our offices are in a sunny Soho loft in NYC, and downtown Washington DC. We are looking for career-driven leaders who are obsessed with creating a unique and exceptional customer experience. These leaders will be part of shaping the voice and character of the Squishable store experience.

Responsibilities

• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
• Enforces sales strategies, initiatives, and growth across all categories
• Holds self and sales team accountable for personal sales
• Acts as a brand ambassador in the local market/mall to drive brand loyalty and business
• Solution-oriented and forward-thinking in resolving customer issues
• Develops both individual and team product knowledge skills to stay up-to-date on all current Squishable in-store products
• Assists in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools
• Provides feedback to others; coaches performance to a higher standard

Requirements

• Two plus years of relevant supervisor experience in a high-volume, fast-paced, challenging, and creative customer-facing environment
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results
• Ability to receive and provide constructive feedback and recognition to every team member
• High emotional intelligence with the ability to work with and manage diverse teams
• Proficient with Microsoft Office Suite or related software
• Ability to transport stock as may be required; lifting cartons up to 25 lb

Nice-to-haves

• Passion for people and a dynamic and engaged leader who has a passion for empowering, inspiring, motivating, teaching & developing team members
• Team player who fosters a collaborative and engaged teamwork environment
• Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed

Benefits

• Pay rate is $15 an hour