Retail Sales Manager 2

$32,136 - $64,480/Yr

Sharelink - Wabash, IN

Full-time - Mid Level

Wabash, IN

101-250 employees

About the position

The Retail Store Manager at My Wireless is responsible for leading a team to deliver exceptional customer service and achieve sales targets in a fast-paced retail environment. This role involves coaching and developing team members, managing daily operations, and ensuring compliance with company policies while fostering a positive work culture.

Responsibilities

• Train and lead a team to deliver an extraordinary customer experience that exceeds sales targets.
• Supervise daily operations of the store, including hiring, scheduling, and coaching team members.
• Achieve location goals by coaching and developing team members to meet Key Performance Indicators.
• Maintain staffing through employee retention, recruiting, and training.
• Build a steady client base through ethical and customer-centric business practices.
• Establish business accounts by partnering with the AT&T Signature team and holding community events.
• Maintain a clean and safe store environment through inventory counts and merchandising.
• Initiate, coordinate, and enforce operational policies and procedures.
• Comply with legal requirements to uphold the stability and reputation of the location.
• Stay informed of professional knowledge by attending workshops and reviewing publications.

Requirements

• 1 year management experience in a similar field, preferably in the Wireless Industry.
• 1 year retail or customer-facing sales experience.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Demonstrated ability to meet performance and operation standards.
• Ability to motivate, lead, and coach to results.
• Strong organizational skills and attention to detail.
• Highly effective communication and interpersonal skills.
• Must be at least 18 years of age and have a High School diploma or equivalent.

Nice-to-haves

• Bilingual (Preferred but may not be required depending on location).
• Bachelor's degree (Preferred).
• Retail or customer-facing sales experience in the telecommunications industry (Preferred).
• Experience prospecting through outbound calls (Preferred).

Benefits

• Strong Base Pay and a commission and bonus schedule.
• Ongoing paid training.
• Exciting career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, Dental and Vision coverage.
• Life Insurance.
• 401(K) Retirement Program.
• Paid Vacation Time.
• Company-paid memberships for Headspace and FinPath.
• Total Pet Plan and Pet Insurance.
• Employee Assistance Program.
• Discounts off devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Exclusive sales contests and incentives.