C Spire - Southaven, MS

posted 3 days ago

Full-time - Mid Level
Southaven, MS
Telecommunications

About the position

We are seeking a dynamic and experienced Retail Manager to oversee our retail operations at C Spire Wireless. The ideal candidate will have a strong background in retail management and a passion for delivering exceptional customer service, ensuring the store meets its sales and operational goals.

Responsibilities

  • Manage day-to-day retail operations, including sales, customer service, and staff supervision
  • Develop and implement strategies to drive sales and meet revenue targets
  • Ensure the store maintains high standards of visual merchandising and cleanliness
  • Train, coach, and mentor retail staff to deliver excellent customer service
  • Conduct regular inventory checks and manage stock levels effectively
  • Handle customer inquiries, complaints, and escalations in a professional manner
  • Monitor market trends and competitor activities to adjust strategies as needed

Requirements

  • Proven experience in retail management with a focus on organizational skills
  • Ability to set pricing strategies and negotiate with suppliers
  • Bilingual proficiency is a plus
  • Experience in employee orientation, training, and development
  • Strong ability to manage a team effectively and foster a positive work environment
  • Knowledge of wireless sales is advantageous
  • Proficient in conducting interviews and hiring processes
  • Excellent administrative skills for managing store operations efficiently

Benefits

  • Employee discount
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