Retail Sales Manager

$25,000 - $40,000/Yr

Joe Brand - Laredo, TX

Full-time - Mid Level

Laredo, TX

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Retail Sales Manager at Joe Brand Inc. is responsible for leading the sales team to achieve store and sales goals while enhancing customer relationships and satisfaction. This role involves developing effective sales strategies, ensuring exceptional customer service, and managing merchandise communication with vendors. The manager will also focus on team recruitment, training, and performance evaluation to foster a high-performing sales environment.

Responsibilities

• Develop and implement effective sales strategies to achieve and exceed store sales goals.
• Foster a customer-centric environment by ensuring exceptional customer service standards.
• Resolve customer issues and complaints in a timely and professional manner.
• Oversee all aspects of merchandise and communication with merchants and vendors, including special orders, returns, and damaged goods.
• Collaborate with the sales team to create attractive displays that enhance the shopping experience and drive sales.
• Recruit, train, and develop a high-performing sales team.
• Conduct regular performance evaluations and provide ongoing coaching and feedback.
• Contribute to strategic goals for the store and for each sales associate, setting priorities by department.
• Ensure compliance with company policies, procedures, and safety regulations.
• Maintain a clean and organized sales floor.
• Prepare regular reports for upper management on sales, performance, and operational efficiency.

Requirements

• Experience in retail sales management or a similar role.
• Proven track record of meeting or exceeding sales goals.
• Strong leadership and team management skills.
• Ability to thrive in a fast-paced environment.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office and retail management software.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Nice-to-haves

• Bilingual preferred.