Retail Sales Manager

$37,440 - $72,800/Yr

Cell Phones For Less - Ridgewood, NY

Full-time - Mid Level

Ridgewood, NY

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Retail Sales Manager at Cell Phones For Less is responsible for overseeing all aspects of store operations, including sales, customer service, inventory management, and team leadership. This role requires a motivated leader who can drive sales performance, ensure customer satisfaction, and develop a high-performing team in a fast-paced retail environment.

Responsibilities

• Manage day-to-day store operations, ensuring smooth and efficient functioning
• Drive sales performance by implementing effective strategies and motivating the sales team
• Provide exceptional customer service and ensure customer satisfaction
• Recruit, train, and develop a high-performing team
• Monitor performance to achieve sales goals
• Ensure compliance with company policies and procedures
• Handle cash handling procedures accurately and securely
• Oversee scheduling of staff shifts
• Implement visual merchandising standards to enhance the store's appearance
• Resolve customer complaints or issues in a professional and timely manner

Requirements

• Previous experience in store management or a similar role
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills
• Proficient in math for cash handling and inventory management purposes
• Knowledge of retail sales techniques and strategies
• Familiarity with wireless sales is a plus
• Ability to recruit, train, and develop employees effectively
• Strong problem-solving abilities with attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficient in using computer systems for payroll processing and reporting purposes

Nice-to-haves

• Spanish proficiency

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Flexible schedule